Privacy policy
We at The Dolly Lammy Breathing Company Inc. respect the privacy of our customers completely. We do not sell, trade or exchange your personal information to others.
Any information you share with us is held with utmost care and security. We use your personal information strictly to fulfill your orders.
Still have questions? Please contact us.
Secure shopping
How safe is it to shop online with a credit card?
At TheDollyLammy.com, it is safe to use your credit card to make payment for your order. All orders from TheDollyLammy.com website are processed through PayPal with a high level of data encryption, using Secure Socket Layer (SSL) 3.0 or higher. Your credit card number and other sensitive information is stored securely on PayPal’s servers and never shared with us. PayPal is one of the largest, safest merchant processing systems online, accepting all credit cards with no extra fees to the buyer.
Shipping information
We are happy to ship your order to any address worldwide. For Canada and the U.S. please refer to the rates listed below. Rates quoted are shipped by Canada Post. All rates are in Canadian dollars.
Please contact us for alternative shipping methods or orders outside Canada and the U.S..
| Order Amount | Shipping Rates |
| $19.95 – $59.85 | $10.95 |
| $59.86 – $99.74 | $12.95 |
| $99.75 and above | Free |
All above rates are quoted without applicable taxes.
Returns and exchanges
In the event you are not completely satisfied with your purchase, simply contact customer service to initiate a return.
For a full refund of the original purchase price, excluding shipping, we require the following:
All return requests must be emailed to us no later than 14 days after receiving your order.
Return requests made later than 14 days cannot be honoured.
All returns must be in original condition and be shipped back no later than 5 business days from the date the return was authorized.
In the event an item is damaged during shipping, we will need to file a claim with the shipping company before we can process a refund. Any damaged item must be reported to us within 48 hours of receiving your item. During this time, you must keep possession of the original packaging material for the shipping company to process the claim. Once they determine the damage occurred in transit, a complete refund will be issued.
To request a return, please contact us.